Refunds, Returns, Tax & Duties Policy
Kushner Clothing is committed to making sure our customers are completely satisfied with their purchase and adhere to the Consumer Protection Act of South Africa.
If you are not happy with your purchase for the reasons below, we will happily assist you.
I’ve changed my mind
Notify us within 7 days of receipt of goods.
We will send a courier, and the cost of collection will be deducted from your refund.
- The items must be unwashed and in the original and sell-able condition with all tags attached.
Please note we do not collect at a Post Office, and your delivery must be marked “door to door”
Quality problems
Notify us here if the clothing item is not the quality you would expect from Kushner Clothing. We will collect and send you a replacement item at our own cost.
RETURN GUIDELINES
1. Kushner Clothing can only accept returns of merchandise purchased from our website. Products purchased at another retail outlet will not be accepted.
2. Damaged merchandise will be refunded or exchanged at no additional cost provided this is done within 2 months from date of delivery.
4. All sale items are considered final sale and not returnable.
5. Once we receive the item(s) back we will inspect it and replace it if faulty at no extra cost to the customer.
The items must be unwashed and in the original sell-able condition with all tags attached.
The items must be unwashed and in the original sell-able condition with all tags attached.
All credits will be refunded to the credit card or bank account used on your Kushner Clothing account at the time of return.
Please allow 5-7 days after receipt and inspection of the returned items for your credit.
Kushner Clothing reserves the right to refuse any returns upon final review if all above guidelines have not been met.
Sales Tax
Kushner Clothing is based in South Africa and VAT is included in the price of the item.
International Shipping
All import duties & taxes are not included in the prices,
The buyer needs to be the importer on record, and All Duties and Taxes are payable by the buyer
Our Promise
At Kushner Clothing online store we are committed to serving our customers with the highest quality of our clothing, service and value.
We are constantly striving to improve your online experience and would love to hear your suggestions on how we can better meet your needs.
We invite you to tell us what you like, what you don’t like, and your ideas on how we can improve your overall shopping experience.
Contacting us
If there are any questions regarding these policies you may contact us using the information below.
Customer Care.
